Terms & conditions
- Introduction
Welcome to Briskbuyshop, your one-stop destination for quality products. This policy document outlines the terms and conditions, privacy practices, and other important information governing your use of our website. Briskbuyshop is an online marketplace for variety of items, and these terms and conditions apply to all users of the platform.
- Terms and Conditions
When you use Briskbuyshop, you agree to abide by our terms and conditions. This includes terms related to orders, payments, and refunds. Please review our complete terms and conditions before making any purchases. Registration is required to use Briskbuyshop, and users must provide accurate and complete information during registration.
- Privacy Policy
At Briskbuyshop, we are committed to protecting your privacy. Our privacy policy explains how we collect, use, and protect your personal information. We collect personal information, such as name, email address, number and payment details, to process orders only and provide customer service. We may also collect browsing history and purchase data to improve our services and tailor recommendations to your preferences.
- Shipping and Delivery
We offer various shipping options to ensure your orders reach you in a timely manner. Our shipping page provides details on costs, estimated delivery times, and how to track your orders. In the rare event of lost or damaged packages, we have procedures in place to assist you. Shipping options, costs and delivery times are estimates and may vary.
- Returns and Refunds
Your satisfaction is our priority. We have a hassle-free process for returning items and receiving refunds. Our return policy outlines the conditions for eligible returns and refunds, ensuring a smooth experience for our customers. Returns are accepted within a specified timeframe, and refunds are processed after receiving returned items.
- Payment and Security
We accept a variety of payment methods to make your shopping experience convenient. Rest assured, we employ stringent security measures to protect your payment information, so you can shop with confidence.
- Product Information and Descriptions
Our product descriptions are carefully crafted to provide accurate information about each item. We strive for pricing accuracy and promptly update product availability to minimize any inconvenience to our customers.
- Customer Service
Need assistance? Our customer support team is here to help. Contact us via email maamaning@gmail.com or via Whatsapp 0244247581 for prompt assistance with any inquiries, complaints, or feedback you may have.
- Intellectual Property
We respect intellectual property rights and ensure that all materials on our website comply with copyright and trademark laws. If you believe your intellectual property rights have been infringed upon, please contact us immediately. Users must not infringe on copyrights, trademarks, or patents.
- Dispute Resolution
In the unlikely event of a dispute, we are committed to resolving it fairly and promptly. Our dispute resolution process follows applicable laws and jurisdictions to ensure a satisfactory outcome for all parties involved. Disputes will be resolved through Briskbuyshop’s customer service process, and legal action may be taken if necessary.
- Changes to this Policy Document
We may update this policy document from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this document periodically for any changes.